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By (user no longer on site) OP
over a year ago
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The question is what would you do if this happened to you...
I purchased 3 & 2 seater couches online from a well know major furniture retailer. The courier called on Monday, delivered and I signed for them.
The next day I arrived home from work to find another 2 seater couch in the box sitting at the front door. No call from courier, no signature etc. An extra couch that I have not ordered and not paid for.
What would you do if it was you?
Lee |
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By (user no longer on site)
over a year ago
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If u have no room for it in house and its left outside in rain its no good to them plus have to send back courier offer them a token amout for it and sell it  |
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It’s an easy one. It’s just a question if honesty and doing the right thing. If they forgot to send you one of your two you’d tell them. It’s obviously a mistake but could have consequences for the person who made the mistake. Karma works both ways |
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By (user no longer on site) OP
over a year ago
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I've been on to them via chat as the alternative is to call an international number. Its a fucking ordeal with data protection etc and they want me to get all the details off the box, part number, order number etc.
Oh well, we'll see what happens.
Why am I surprised so many said send it back, I was expecting the opposite.... What a lovely bunch of honest fabbers you all are  |
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I'd email them . Tell them you've no room to take it inside. Tell them they have until (you decide) a certain time to collect it as you won't take responsibility for it. If they don't collect it donate it to a homeless centre. |
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By (user no longer on site) OP
over a year ago
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"Plus check account to make sure they haven't actually charged you for it! "
Nope, first thing I checked, I thought I screwed up and ordered too much.
L |
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"The question is what would you do if this happened to you...
I purchased 3 & 2 seater couches online from a well know major furniture retailer. The courier called on Monday, delivered and I signed for them.
The next day I arrived home from work to find another 2 seater couch in the box sitting at the front door. No call from courier, no signature etc. An extra couch that I have not ordered and not paid for.
What would you do if it was you?
Lee"
Tell them that the storage fees are accumulating and they best hurry or soon the fees will be worth more than than the sofa |
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By (user no longer on site)
over a year ago
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Right thing to do is send it back also they have your card details I assume are you sure you have not been charged for it ? If you haven’t it’s likely that they will once the figure out where it went |
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By *onedbodMan
over a year ago
co Galway |
"Plus check account to make sure they haven't actually charged you for it!
Nope, first thing I checked, I thought I screwed up and ordered too much.
L"
Not so bad well once you have informed them about mistake its up to them to come collect it! Meanwhile yee can relax on new couch ! |
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