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By (user no longer on site) OP
over a year ago
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Thanks all, we have to sort out a new profile, different e mail address too, no worries we will do it, just thought might be ok to change it with a pic of both of us..will have to start our fab journey from new |
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By *sGivesWoodWoman
over a year ago
ST. AUSTELL, CORNWALL |
"Thanks all, we have to sort out a new profile, different e mail address too, no worries we will do it, just thought might be ok to change it with a pic of both of us..will have to start our fab journey from new"
Good luck to you both xx |
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By (user no longer on site)
over a year ago
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Only Admin can action profile type changes - you need to be patient if you have already sent the details to them via the 'Contact' facility.
"Our profile has gone from a couple to single male without being requested (admin contacted), we are verified however.
Ideas?"
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By (user no longer on site)
over a year ago
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"Contacted and still nothing!"
It sounds like it'd be easier to open a fresh profile and ask the people that are active to re verify you, maybe a video chat or a fone call to them. As your verifications are 4 years old, most people would want proof you are still together. There are too many single males that hold on to their couples profile instead of closing them.
I hope you can resolve this 1 way or another. |
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