FabSwingers.com > Forums > Site help > Verifications
Verifications
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Can someone explaine as to why we are not receiving verifications from a couple we have met and spent a really good time with, they have recived ours and displaid them on there profile, we know they have sent ours several times, but they are not getting to us, Why admin ? |
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By (user no longer on site)
over a year ago
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Are they within your age filters or any other filters you've applied? |
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Yes, no filters applied that will affect them, we’ve just spent 48 hrs in there company, fantastic time had by all, they are just as puzzled as us, they got our veris and displaid them, we message no problem, have asked admin and no reply, we know they have sent them, we are also meeting again tomorrow, |
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By (user no longer on site)
over a year ago
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Odd. Did you share and internet connection? |
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WiFi, but also independent connections. |
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By (user no longer on site)
over a year ago
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"WiFi, but also independent connections."
Maybe try sending it again on your phone with your wifi turned off. Other than that I don't know what else it could be so you should report it to admin, see if they can help? |
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Thank you for trying to help, we have tried that, it said saved, they have got ours, have contacted admin, no reply yet, but thank you. X |
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By (user no longer on site)
over a year ago
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"Thank you for trying to help, we have tried that, it said saved, they have got ours, have contacted admin, no reply yet, but thank you. X"
No problem  |
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I’ve just had a reply saying to look at FAQs which we already have several times and there is nothing there that covers the problem we are having, so I have asked again, in the mean time can a moderator or admin read this thread and explaine to me. ?????? |
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By *ugby 123Couple
over a year ago
Forum Mod O o O oo |
Not being within filters/ same internet connection etc |
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No filters apply to them, separate connections, etc, all those don’t apply. |
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By (user no longer on site)
over a year ago
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Have they actually sent you a verification? |
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They maybe havent left u a veri! It happens! |
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By *heRainManMan
over a year ago
Warrington & Glasgow |
"we’ve just spent 48 hrs in there company"
If you've spent that long together, I'm guessing you'll have shared an Internet connection!
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"WiFi, but also independent connections."
Did they send the veri before you logged in using their Wi-Fi to reciprocate? |
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By (user no longer on site)
over a year ago
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If you have used the same internet conections when first placing them, the system may now be stopping you because it thinks you are the same person/s trying to leave your own veris on your own account |
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By (user no longer on site)
over a year ago
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"They maybe havent left u a veri! It happens! "
cynic
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"They maybe havent left u a veri! It happens! "
they have tried to send it 3 times.
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By (user no longer on site)
over a year ago
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"They maybe havent left u a veri! It happens! they have tried to send it 3 times."
Hey it happened to me once, get them to send it using an independent devise one that hasn't been used and not using that WiFi connection
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The first time was on separate connections, second on our WiFi, third was when they returned home, miles away, they are as puzzled as we are. Still no help or answers from admin ? |
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If you have shared a connection it won't work at all as its already been logged.
Give it a month and the system log may reset.
Filters do get in the way. Even if your friends and have messaged many times before. So remove them all, we've have had this occur many times over previous years and profiles.
Because its a free site Admin don't provide personal site support especially via the forums. You'll have to contact them direct and wait for a reply (if any).
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"If you have shared a connection it won't work at all as its already been logged.
Give it a month and the system log may reset.
Filters do get in the way. Even if your friends and have messaged many times before. So remove them all, we've have had this occur many times over previous years and profiles.
Because its a free site Admin don't provide personal site support especially via the forums. You'll have to contact them direct and wait for a reply (if any).
"
have contacted admin, the only reply was worthless, FAQs, we done that before we posted on here, plus contacted them, and no response, as regards free, we pay, happy to do so, but sadly it seems there system of doing things is badly floored, and customer service ?, site help. PMSL, just look above, reply’s without even reading. Well we have tried everything. Starting to think it’s a waste of money. |
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By (user no longer on site)
over a year ago
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Firstly - you have been told the most likely reasons for why the verification has not been received. These are the reasons listed in the FAQs you were referred to:
A] Filters may be in place
or
B] Share dinternet connections
Quoted from FAQs:
Verifications we try to leave for another user aren't being saved
If you're trying to verify another account that you have created yourself or you're trying to verify someone who is using the same PC as yourself, or you're on the same internet connection, then the verification won't be recorded. We do this to stop people creating fake accounts and verifying them themselves.
Secondly - The "Site Supporter" donations is not related in any way to 'customer service' and this is stated on the Site Supporter FAQs page. You are voluntarily, in effect, contributing to the continuance of the site by way of financial aid covering site overheads.
Thirdly and lastly, you have posted this on a weekend which is a Bank Holiday weekend, in the UK where the Admin are based - therefore it is unrealistic to expect action so quickly - especially when the Site guidance tells you that it takes usually 48 hours to resolve most issues raised via the CONTACT facility.
Please have some patience as Admin will do what they can to correct these - but they are human and have a life outside of Fab too.
As it stands from the information you've given - it's most probably the shared internet connectio, however it was done - that is preventing the verification being processed.
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"Firstly - you have been told the most likely reasons for why the verification has not been received. These are the reasons listed in the FAQs you were referred to:
A] Filters may be in place
or
B] Share dinternet connections
Quoted from FAQs:
Verifications we try to leave for another user aren't being saved
If you're trying to verify another account that you have created yourself or you're trying to verify someone who is using the same PC as yourself, or you're on the same internet connection, then the verification won't be recorded. We do this to stop people creating fake accounts and verifying them themselves.
Secondly - The "Site Supporter" donations is not related in any way to 'customer service' and this is stated on the Site Supporter FAQs page. You are voluntarily, in effect, contributing to the continuance of the site by way of financial aid covering site overheads.
Thirdly and lastly, you have posted this on a weekend which is a Bank Holiday weekend, in the UK where the Admin are based - therefore it is unrealistic to expect action so quickly - especially when the Site guidance tells you that it takes usually 48 hours to resolve most issues raised via the CONTACT facility.
Please have some patience as Admin will do what they can to correct these - but they are human and have a life outside of Fab too.
As it stands from the information you've given - it's most probably the shared internet connectio, however it was done - that is preventing the verification being processed.
"
Well thank you for your response, and thank you for reinforcing our views about people not reading things.
Your obviously in the know, all of your bullet points we have covered, plus the first verification was done on Thursday, Not on a shared connection.
Does everything come to a stop on here because of a bank holiday ?
It’s not a donation we make, it’s to becomes site supporter, therefore a membership,and so doing benefit from the added extras the site offers.
We still are waiting for this to be resolved.
But with a different view about the way things are dealt with.
Kind regards. |
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By *sGivesWoodWoman
over a year ago
ST. AUSTELL, CORNWALL |
"If you have shared a connection it won't work at all as its already been logged.
Give it a month and the system log may reset.
Filters do get in the way. Even if your friends and have messaged many times before. So remove them all, we've have had this occur many times over previous years and profiles.
Because its a free site Admin don't provide personal site support especially via the forums. You'll have to contact them direct and wait for a reply (if any).
have contacted admin, the only reply was worthless, FAQs, we done that before we posted on here, plus contacted them, and no response, as regards free, we pay, happy to do so, but sadly it seems there system of doing things is badly floored, and customer service ?, site help. PMSL, just look above, reply’s without even reading. Well we have tried everything. Starting to think it’s a waste of money."
Being rude to mods and admin is not helpful at all. They all have lives off fab with real jobs and real families. Yours will be one of thousands of emails they get. You've been given all the possible reasons, why not just be patient?!  |
Reply privately (thread closed by moderator) | |
"If you have shared a connection it won't work at all as its already been logged.
Give it a month and the system log may reset.
Filters do get in the way. Even if your friends and have messaged many times before. So remove them all, we've have had this occur many times over previous years and profiles.
Because its a free site Admin don't provide personal site support especially via the forums. You'll have to contact them direct and wait for a reply (if any).
Please tell me and show me where we have been rude ?
Kind regards
have contacted admin, the only reply was worthless, FAQs, we done that before we posted on here, plus contacted them, and no response, as regards free, we pay, happy to do so, but sadly it seems there system of doing things is badly floored, and customer service ?, site help. PMSL, just look above, reply’s without even reading. Well we have tried everything. Starting to think it’s a waste of money.
Being rude to mods and admin is not helpful at all. They all have lives off fab with real jobs and real families. Yours will be one of thousands of emails they get. You've been given all the possible reasons, why not just be patient?! "
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Reply privately (thread closed by moderator) | |
"If you have shared a connection it won't work at all as its already been logged.
Give it a month and the system log may reset.
Filters do get in the way. Even if your friends and have messaged many times before. So remove them all, we've have had this occur many times over previous years and profiles.
Because its a free site Admin don't provide personal site support especially via the forums. You'll have to contact them direct and wait for a reply (if any).
Please tell me and show me where we have been rude ?
Kind regards
have contacted admin, the only reply was worthless, FAQs, we done that before we posted on here, plus contacted them, and no response, as regards free, we pay, happy to do so, but sadly it seems there system of doing things is badly floored, and customer service ?, site help. PMSL, just look above, reply’s without even reading. Well we have tried everything. Starting to think it’s a waste of money.
Being rude to mods and admin is not helpful at all. They all have lives off fab with real jobs and real families. Yours will be one of thousands of emails they get. You've been given all the possible reasons, why not just be patient?! "
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Please show us where we have been rude ?
Kind regards |
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By *ugby 123Couple
over a year ago
Forum Mod O o O oo |
You have been given advice on here by helpful members and have had help from Admin in mails.
If as you say you used the same internet connection, that is what is blocking the veri. |
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By *ugby 123Couple
over a year ago
Forum Mod O o O oo |
https://www.fabswingers.com/articles/FAQ
Verifications we try to leave for another user aren't being saved
If you're trying to verify another account that you have created yourself or you're trying to verify someone who is using the same PC as yourself, or you're on the same internet connection, then the verification won't be recorded. We do this to stop people creating fake accounts and verifying them themselves.
Also check your filters as Advised by Admin in one of the mails they sent you |
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