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Will admin actually get back to me about this...?

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By (user no longer on site) OP     over a year ago

I can't upgrade by text as my phone won't accept the number as a valid number though I've had no issues with it in the past. I've used the Contact Admin link to explain, but in other people's experience how quickly will I get a reply?

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By *ugby 123Couple  over a year ago
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O o O oo

As soon as they log in and read it

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By *ugby 123Couple  over a year ago
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O o O oo

I am guessing you have no adult blocks put on your phone? When I had EE it kept blocking adult content even though I had asked them to leave it unblocked.

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By (user no longer on site) OP     over a year ago


"I am guessing you have no adult blocks put on your phone? When I had EE it kept blocking adult content even though I had asked them to leave it unblocked."

Nope, no adult blocks, I can still get onto porn sites and so on. Thanks for responding

I also tried doing the three minute phone call but Orange won't put calls through to 09 numbers now but that's not the fault of my phone.

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By *ugby 123Couple  over a year ago
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O o O oo

That smacks of an adult content block or them being hard faced of what calls you can make

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By (user no longer on site) OP     over a year ago


"That smacks of an adult content block or them being hard faced of what calls you can make "

Damn.

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By *ugby 123Couple  over a year ago
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O o O oo

Still get in touch with Admin but I would check with Orange also, you never know they could be doing EE's trick of blocking when you don't want them to

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By (user no longer on site)  over a year ago

I had problems in the past when I was with Orange & T-Mobile before they merged! I'd check and double check, not sure if you can log onto your account online? Or I'd get rid of them, I did for other reasons too.

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By (user no longer on site)  over a year ago

Ow strong is yer signal? In poor reception areas sometimes Orange/EE have problems reckognizin yet adult content prefs.

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By *irty130Couple  over a year ago

Bristol Area

Could it be to do with making additional charges? Some phone packages won't let you call or text premium numbers because you either are on a package that doesn't allow it or you you've got a block on making additional charges (outside of your "inclusive minutes/texts). Basically, the text number is premium rate so won't be included in a package.

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