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By (user no longer on site) OP
over a year ago
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Hi I used to be on here as essexg247 but account got deleted without me knowing. Then my pics keep getting removed once i log off. The same applies to all my emails and friends. |
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By *j_markCouple
over a year ago
Forum Mod Totteridge/Whetstone |
FAQ:
I think someone else is logging into / has "hacked" my account!
If you think someone has gained access to your account you should immediately change your password on here via your change password page and on your associated email account if you're using web based email. You should run anti-virus and anti-spyware software to ensure that you don't have a keylogger or spyware installed on your computer.
We take the security of our site and database very seriously. The database server is on a seperate physical server behind a firewall to which only site owners have access, via a specified IP address. All passwords are encrypted and neither site owner nor admin have accesss to them.
The following are some common ways that accounts on Fab are compromised. Please be careful to avoid them!
1: Members share their password with friends, partners, lovers (this is the most common cause of "compromised" accounts).
2: Members login on other people's computers who run a keylogger (we see this via the login history of both parties, matched via verifications!).
3: In a couple, the partner changes/removes the profile and denies it (we see this because we record IP address and verify password of all account deletions).
4: The users use the same password on all sites they're on (including dodgy ones run by people who don't encrypt passwords), and site admins on other sites login using their info. On Fab, passwords are hidden from all users and admins.
5: The users email account is shared/compromised and the "hacker" gets their password from our initial signup email.
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By *j_markCouple
over a year ago
Forum Mod Totteridge/Whetstone |
"No one knows i am on here. I only set the new account up a few days ago anyway."
Someone does if they removed your last account and are seemingly titting around with this one. Follow the precautions we outline above.
Admin x |
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