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Can't Log In

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By *uckoo clock OP   Couple  over a year ago

Merseyside

I can gain access using my mobile since I am permanently logged in ...but when trying from a tablet or laptop I can't yet both username & password are correct.

Any ideas?

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By (user no longer on site)  over a year ago

Ask for a reminder sent to the email address

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By *uckoo clock OP   Couple  over a year ago

Merseyside


"Ask for a reminder sent to the email address"

But isnt a reminder actually a reset password link and to do that don't you need your old password,which if isn't recognised then dead end.

Is that correct or not ?

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By (user no longer on site)  over a year ago

Seen another post saying the forgotten password link is on the log in screen

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo


"Ask for a reminder sent to the email address

But isnt a reminder actually a reset password link and to do that don't you need your old password,which if isn't recognised then dead end.

Is that correct or not ?

"

A reminder will just remind you of the original password

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By *uckoo clock OP   Couple  over a year ago

Merseyside

I haven't forgotten the password. It's the one I have always used.

But if you click on 'forgotten password' it then takes you to a 'reset password' link. So aren't I back to my earlier statement ?

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By (user no longer on site)  over a year ago

Well why cant u log in?

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By *uckoo clock OP   Couple  over a year ago

Merseyside


"Well why cant u log in?"

Exactly my question ?

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

Admin can help from the contact button

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