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By *atsub OP Couple
over a year ago
Reading & Luton |
Noticed the other day that some of our sent messages have disappeared. It's random and include newer ones not just old! Anyone know why and how to get them back? We haven't deleted any, apart from one. |
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By *ugby 123Couple
over a year ago
Forum Mod O o O oo |
"Lol. Thank you ... I think  lol.
I do think it's a bit off that we can't contact some kind of site support for issues such as this!"
You can, in this section or from the CONTACT button.
Admin like people to put any potential gremlins into the site help section though as then they can see if anyone else has the same problem so you are in the right place.  |
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By (user no longer on site)
over a year ago
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"Lol. Thank you ... I think lol.
I do think it's a bit off that we can't contact some kind of site support for issues such as this!
You can, in this section or from the CONTACT button.
Admin like people to put any potential gremlins into the site help section though as then they can see if anyone else has the same problem so you are in the right place. "
I noticed this too just this morning. I was looking for a message thread I had with a lady 30 weeks ago during the Mr Fab 2013 shebang when I wrote her part one of a short story.
I thought today I had best get it saved to word only to find out it had vanished like a thief in the night! It wasn't the oldest message either.
Any chance I can retrieve it pretty please?  |
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By *atsub OP Couple
over a year ago
Reading & Luton |
Thanks for your comments Rugby & Bliss. Let's hope Admin do look at this then. Do they really? I saw that they said emailing them is not recomended as they get so many they don't look much! |
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By *j_markCouple
over a year ago
Forum Mod Totteridge/Whetstone |
Various criteria can mean a message is removed from your sent mail box.
Most common being: If user has deleted the message, if the recipient is no longer on site, if the message remains unread for many days
It can be anything from a few hours to many days depending on exactly what has happened. We have to do this because many millions of messages are sent weekly and we need to keep removing them from the system. We'll look at whether we can improve the criteria so for site supporters they remain in your sent box longer
Admin x |
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