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Says 1 unread message but there isn’t 1

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By *incs couple40 OP   Couple 13 weeks ago

Coningsby

Hi. It says we have an unread message but when we go into messages there aren’t any unread ones?!

I did delete an unread 1 by mistake the other day?

Any ideas please?

X

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By *ucka39Man 13 weeks ago

Newcastle

Hiya op

Try flicking to old and new message settings link below

https://www.fabswingers.com/newmailboxinfo

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By *incs couple40 OP   Couple 13 weeks ago

Coningsby

Thank you but no joy I’m afraid.

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By *ucka39Man 13 weeks ago

Newcastle


"Thank you but no joy I’m afraid."

Welcome

Try clearing the cookies for the site, in the browser it'll log you out

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By *incs couple40 OP   Couple 13 weeks ago

Coningsby

That’s not worked, but I appreciate the suggestions.

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By (user no longer on site) 13 weeks ago

Try looking in the saved messages x

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By *incs couple40 OP   Couple 13 weeks ago

Coningsby

Thanks, no saved messages though as we’re not site supporters.

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By *ucka39Man 13 weeks ago

Newcastle


"Thanks, no saved messages though as we’re not site supporters."

Have you tried rebooting the device switch off/on

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By *incs couple40 OP   Couple 13 weeks ago

Coningsby

The classic IT fix!

Not worked either.

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By *ir SupremacyMan 13 weeks ago

Bolton

Try pressing updates at the top menu might clear it .

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By *ucka39Man 13 weeks ago

Newcastle

Have you tried to keep refreshing the page

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By *eyondVanillaCouple 13 weeks ago

Greater Manchester/ Cheshire

We have the exact same problem

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By *mmaleiaWoman 13 weeks ago

East Northamptonshire

Open all your messages again, it usually means the person messaged you again as you read their message before

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By *xeterCandRCouple 13 weeks ago

Digby & Sowton, Exeter


"Hi. It says we have an unread message but when we go into messages there aren’t any unread ones?!

I did delete an unread 1 by mistake the other day?

Any ideas please?

X"

I've had that but normally because I haven't deleted/opened a notification on the phone, probably not your issue though as you've done a reboot.

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