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Can't access fab when away from WiFi

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By (user no longer on site) OP    18 weeks ago

In the last 2 weeks I have had this message when I have tried to access fab away from WiFi 'This site can't provide a secure connection.

M. fabswingers didnt accept your login certificate or may not have provided one'. I'm not tech minded and I have searched for an answer but no luck. Can anyone help?

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By *ugby 123Couple 18 weeks ago
Forum Mod

O o O oo

https://www.fabswingers.com/articles/FAQ#mobileerror

We can access the site on Wifi but not on mobile network (or the other way round!). We get a connection/security/certificate error.

If you get a connection/security/certificate error accessing the site on 4G/mobile-data but not on WiFi (or, the other way round!) it means your mobile network (or ISP if on wifi) has blocked your device from adult content. Some mobile networks have started to do this to phones that have always been 18+ verified and some seemingly do it randomly. If you contact your mobile network on their helpline or via their website, you will see how to age verify your mobile account. The error you see is your ISP trying to display a message which does not show on a secure/ssl site like Fab. We've created a special page you can view which isn't served over secure/ssl so should be able to see the underlying message, here.

Once you have age verified your phone, your network usually advises turning the phone off then on again. It sometimes takes a few minutes then for the block to be removed.

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By *izandpaulCouple 18 weeks ago

merseyside

We had that problem last week when attending a social.

We have changed the settings on our account, switch phone off and restart.

Seems to be OK when using away from home WiFi but it can also be an intermittent fix.

Best try to have a secondary way to contact each other so FAB can be bypassed.

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By (user no longer on site) OP    18 weeks ago

Thanks that fixed it

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By (user no longer on site) OP    18 weeks ago

For some reason my contract provider switched adult content off. It was fine two weeks ago. But I have changed it now.

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By *untimes692024Couple 18 weeks ago

Hemel Hempstead

Maybe your net work provider blocks certain content try settings on your phone alllow explcet content of ring provider to see if they have blocked it

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