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Text upgrade not working

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By *eneralP OP   Man  over a year ago

other

Hi all,

Text upgrade not working, have checked all network settings my end and they are good. Just aren’t getting a code back. Help?!

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By (user no longer on site)  over a year ago

Theres a link on the site supporter page to contact admin

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By *ucka39Man  over a year ago

Newcastle

Theirs a contact us at the bottom of your profile to get help/assistant

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By (user no longer on site)  over a year ago

Still not working

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By (user no longer on site)  over a year ago


"Still not working"

Did u contact admin?

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By *ectorRivaMan  over a year ago

Gateshead

I’ve been a paid up member for two years without any problems using the text method however I’ve tried for the last two weeks without success, I’ve tried everything except the 3 minute phone call, I fear I will get charged without getting a code, I’ve tried calling but it’s automated, so stuck really, I don’t want to create a new account either, I hope someone from support reads these posts and can advise on a solution

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By *he blonde milfCouple  over a year ago

Loughborough

Yes same here. Site supporter runs out tomorrow and sent several texts but no reply. I will try from hubby's phone later on. Annoying

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By (user no longer on site)  over a year ago

Did anyone get this sorted. It happened to me.

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By (user no longer on site)  over a year ago

I’ve been trying for days now and nothing, no help from admin not even a reply, absolutely useless

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By (user no longer on site)  over a year ago


"I’ve been trying for days now and nothing, no help from admin not even a reply, absolutely useless "

Are you using the correct link? Theres one dedicated for help with site supporter

https://m.fabswingers.com/supporters/contact

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By (user no longer on site)  over a year ago

I tried to upgrade twice by text and no code was was charged a few pence...no ide why.

I raised the issue using the correct chanel to admin and they gave me an extra day credit. Tried text again and no code.

The only options now seems to be paypal or credit card but both have a minumum of 3 months...but I only want 1 month at a time.

Help!

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By (user no longer on site)  over a year ago

Could be your providor not accepting premium numbers?

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo


"I’ve been trying for days now and nothing, no help from admin not even a reply, absolutely useless "

Admin say they answered you on the 13th, maybe check to see if the mail has dropped down your mailbox

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

https://www.fabswingers.com/contact-us/upgrade

Always ask for help here please

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

These are some common reasons text upgrades fail:

* You're not in the UK (text upgrades only work in the UK from a UK SIM)

* You don't have sufficient credit if you're on PAYG

* You're not setup to receive adult premium content (contact your mobile network, they can age verify you and sort this)

* Your network has blocked your account from receiving premium contact because of other issues

* You don't have reception

* Your phone inbox is full

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