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By (user no longer on site) OP
over a year ago
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Hi,
I added 5- credit to my phone and text to sign up on silver. Anyways, it said I didn't have enough money to pay AND charged me 10p. There was nothing to say this would happen and cos of that, it means I cannot subscribe as intended.
As a returning user, I thought this would be extremely straightforward...
Can anyone help/explain this to me?
Thanks in advance. |
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Have you checked your balance and what your credit may have been used for, for example the renewal of other mobile features? It would generally seem sensible that if you have enough credit that it would be debited from, when selecting to pay by sending it text message. |
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"Have you checked your balance and what your credit may have been used for, for example the renewal of other mobile features? It would generally seem sensible that if you have enough credit that it would be debited from, when selecting to pay by sending it text message. "
As 10p has been spent, I'm assuming that you'll now have to top up with an additional amount, to credit you with above £5.00, so that you can pay.
You can always contact Admin, about payment issues, from the renewal page too, though if you're now, for example, at £4.90 and £5.00 hasn't been deducted, Fab won't have been credited. |
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"Text swing to 79100 yesterday morning, the text went but no reply. So I'll be billed £5 but no code to upgrade, what's going on ??"
https://www.fabswingers.com/contact-us/upgrade
Admin will help you from this link |
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