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lost messages?

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By (user no longer on site) OP     over a year ago

We have logged on tonight to find all our sent and recieved messages have been deleted. We've also had messages sent to us recently that we have not recieved.

Anyone else having problems or have we been hacked?

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

Here is an answer from Admin on this subject xxx

*****There is a persistant rumour that people's details are being "hacked".

This implies that someone could break into our database and steal passwords. This is not possible. Our database is on a seperate server behind a firewall. The server is locked down to the nth degree and the only people who can get in is us, restricted by our specific IP on the firewall. The passwords in the database are also encrypted and are only decrypted at login to verify. They are never shown on the site.

The following are reasons why peoples accounts are compromised ("hacked"), as verified vy us after checking pretty much every reported "hack" to us.

1: The user shares their password with friends, partners, lovers (this is the most common cause of "compromised" accounts).

2: People login on other folks computers who run a keylogger (we see this via the login history of both parties, matched via verifications!). When we explain this to people they simply don't believe us.

3: In a couple, the partner changes/removes the profile and denies it (we see this because we record IP address and password of all account deletions).

4: The users use the same password on all sites they're on (including crappy ones run by idiots who don't encrypt passwords), and site admins on other sites login using their info. On Fab, passwords are hidden from all users and admins.

5: The users email account is shared/compromised and the "hacker" gets their password from our initial signup email to there.

THE ADVICE TO THE USER SHOULD BE TO IMMEDIATELY CHANGE THEIR PASSWORD AND NOT TO LOGON ON OTHER PEOPLES COMPUTERS (changing password also causes any other active logged in sessions where the user has chosen to remain logged in, to log out and require login again).

Admin x ******

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By (user no longer on site) OP     over a year ago

Thanks for that but none of it applies to us.

The password we use for this site is unique and is known only to us

We don't use multipul or public pc's.

We will chsnge our password and see what happens next.

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By *j_markCouple  over a year ago
Forum Mod

Totteridge/Whetstone

We log all bulk message deletions we will contact you privately and let you know the details of when this happened it might help you figure out what went on.

Admin

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