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By (user no longer on site) OP
over a year ago
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Hi we sent a message to a couple on our friends list and it hadn't been opened for a few weeks. The sent message has now disappeared from our list.
Our friends are still on our friends list and we can see their profile as normal. Does anyone know what has happened to the message? The only thing we have noticed is they haven't logged in for 2 months.
Thanks
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By (user no longer on site)
over a year ago
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I keep a lot of my sent messages but the page can only display so many. It's not like an ordinary email in box where you can see your entire history of sent mail. I find I have to delete some of the newer sent messages in order for the older ones to become visible again.
It's not easy to explain but I hope this helps. |
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By *j_markCouple
over a year ago
Forum Mod Totteridge/Whetstone |
From the faq:
I've not logged on for a while and now most of my messages have been deleted / I have loads of messages in my inbox and some of the older ones have gone missing
Fab is a super busy site. Hundreds of thousands of private mails are sent every day and we have tens of millions of such messages on our system. Because we do this mostly for free, we can't keep all the messages for ever because our costs would go up and up and the site would get slower and slower. Older messages that have already been read in "dormant" accounts that haven't been logged into for a while are removed from the system. Similarly if you have loads of mails in your inbox, the system will periodically remove some of the oldest.
If some mails are important to you and you want to make sure they're not deleted, become a site supporter and save any important mails to your "saved message folder" (look for "save it" on the bottom of messages you receive) and we'll keep those mails on the system (unless we screw things up and they get deleted too; but we'll try not to!). |
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"From the faq:
I've not logged on for a while and now most of my messages have been deleted / I have loads of messages in my inbox and some of the older ones have gone missing
Fab is a super busy site. Hundreds of thousands of private mails are sent every day and we have tens of millions of such messages on our system. Because we do this mostly for free, we can't keep all the messages for ever because our costs would go up and up and the site would get slower and slower. Older messages that have already been read in "dormant" accounts that haven't been logged into for a while are removed from the system. Similarly if you have loads of mails in your inbox, the system will periodically remove some of the oldest.
If some mails are important to you and you want to make sure they're not deleted, become a site supporter and save any important mails to your "saved message folder" (look for "save it" on the bottom of messages you receive) and we'll keep those mails on the system (unless we screw things up and they get deleted too; but we'll try not to!)."
I saved a very important conversation a few months ago but when I checked it the other day only what I said In the convo is showing not what the recipient said  |
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