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Photos issue 2nd Jan 18:12

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By *j_mark OP   Couple  over a year ago
Forum Mod

Totteridge/Whetstone

There's a problem with images showing on the site at the moment

We're working on fixing this

And we'll be adding time to all site supporters to ensure no one loses out

We'll be providing updates in this thread, so non admin comments will be removed

Admin x

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By *j_mark OP   Couple  over a year ago
Forum Mod

Totteridge/Whetstone

We've made a couple of temporary minor changes:

1. when sending a private message, only the newest 10 photos you've added are available to attach

2. top/newest photos pages on site show 9 images rather than 15 per page

We will continue to monitor until we're sure everything is stable

Admin x

Admin x

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By *j_mark OP   Couple  over a year ago
Forum Mod

Totteridge/Whetstone

Things are now looking better .

While making the changes, as part of our test process, we left in some code which stopped private mails being sent. This said "hacking stop". This was live for around 4-5 minutes time

We're changing our procedures to reduce the chances of this happening again.

We're adding 2 hours to all site supporter passes to ensure no one loses out because of the problems

Admin x

PS. We're continuing to work on these issues behind the scenes to remove the temporary changes we've had to put in place

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By *j_mark OP   Couple  over a year ago
Forum Mod

Totteridge/Whetstone

This thread is now open to feedback about the photo issue and whether things are looking better from your perspective

Admin x

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By *ndykayMan  over a year ago

Falkirk

Photos were fine within a couple of mins of the first post on this thread. PMs are fine now too

Thankyou admin

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By (user no longer on site)  over a year ago

We can only see top ten as at 5 mins ago

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By *j_mark OP   Couple  over a year ago
Forum Mod

Totteridge/Whetstone


"We can only see top ten as at 5 mins ago"

We have temporarily had to restrict the number of images being available to attach, to 10. Showing all the images was causing the site to break, because it is so busy.

We'll update here when this is back to normal - should be within 24hrs

Admin x

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By (user no longer on site)  over a year ago

can only send top 10 pics. which has ruled out my private pics. included in those are my face pics and someone has just sent a message to me requesting to see my face. and I cant show them....

other than that. everything else is fine.

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By *issBehavingxxWoman  over a year ago

Glasgow


"can only send top 10 pics. which has ruled out my private pics. included in those are my face pics and someone has just sent a message to me requesting to see my face. and I cant show them....

other than that. everything else is fine."

Why not just upload a face pic just now.. should be approved in a few mins and it will be in the 10 newest

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By (user no longer on site)  over a year ago

[Removed by poster at 02/01/14 19:15:42]

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By (user no longer on site)  over a year ago

why didn't I think of that....?

i'll do that. thank you very much hehe

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By (user no longer on site)  over a year ago

Can't even get 10

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By *BOY-L.F.C.Man  over a year ago

dublin

Still can only post the 10 newest pix.not really good enuf when people are asking for face pix which dont happen to be in there!!!

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By *ezebelWoman  over a year ago

North of The Wall - youll need your vest


"Still can only post the 10 newest pix.not really good enuf when people are asking for face pix which dont happen to be in there!!! "

Admin posted this 3 hrs ago:

We have temporarily had to restrict the number of images being available to attach, to 10. Showing all the images was causing the site to break, because it is so busy.

We'll update here when this is back to normal - should be within 24hrs

Admin x

Itll be sorted as quickly as possible but in the meantime youll just have to be patient Im afraid.

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By *issBehavingxxWoman  over a year ago

Glasgow


"Still can only post the 10 newest pix.not really good enuf when people are asking for face pix which dont happen to be in there!!! "

Easy enough to upload a new face pic... This will be approved in a few mins and then will be in the top ten newest pics

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By *torminnormanMan  over a year ago

Pontypridd

as of this moment 12.30 am 3rd jan , can still only see top 10 images to send .

this is not much use , as all my face pics are the ones that have dropped off , and that makes things awkward when getting in contact with other members and you have no face pics to attach with email for them to see .

when will this issue be sorted out , as it makes using fab a lot more awkward and couild become complicated .

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By *atie_tomMan  over a year ago

Blandford Forum

Are you sure you have not been hacked, as it looks like that to us, and if so what happens to our private photos and messages?

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By (user no longer on site)  over a year ago

I got a pic in my profile that I wanna make private but when I go to my acc it's not their so I can't make the change???

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By (user no longer on site)  over a year ago

Photos on profiles still limited to 10 due to "super busy servers"? then limit non paying guests and not paying members!

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By (user no longer on site)  over a year ago


"can only send top 10 pics. which has ruled out my private pics. included in those are my face pics and someone has just sent a message to me requesting to see my face. and I cant show them....

other than that. everything else is fine."

Same here too...

Perhaps in future, an option to only show/attach private pics? Why would anyone send the public ones anyway????

Thanks for the efforts behind the scenes

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By *j_mark OP   Couple  over a year ago
Forum Mod

Totteridge/Whetstone

We're now showing the latest 50 photos on the message page while we work on a more permanent solution

Apologies to all who have been frustrated with this - it's definitely not good enough

Admin x

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By (user no longer on site)  over a year ago

Now someone above mentioned the H word (hacking)

Now, to me, this problem just smacks of a band width issue....

Could you please put my/people's mind at rest on this....I for one would NOT be happy if it's hacking (pretty sure it's not)

Thanks

X

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By *j_mark OP   Couple  over a year ago
Forum Mod

Totteridge/Whetstone


"Now someone above mentioned the H word (hacking)

Now, to me, this problem just smacks of a band width issue....

Could you please put my/people's mind at rest on this....I for one would NOT be happy if it's hacking (pretty sure it's not)

Thanks

X

"

Nothing to do with hacking

Admin x

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By (user no longer on site)  over a year ago


"Now someone above mentioned the H word (hacking)

Now, to me, this problem just smacks of a band width issue....

Could you please put my/people's mind at rest on this....I for one would NOT be happy if it's hacking (pretty sure it's not)

Thanks

X

Nothing to do with hacking

Admin x"

Thought not

Thanks guys n keep up the good whatsit

X

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By *itch78 Q.O.NWoman  over a year ago

Rochdale

I can't get into mobile site at all even changed password and still won't let me in? x

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By *oxyandfrankieCouple  over a year ago

essex

Still awaiting to hear back about image issues could someone let me know as my pass ends on the 7th so need to know if I shall bother going for gold membership.

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By *j_mark OP   Couple  over a year ago
Forum Mod

Totteridge/Whetstone


"Still awaiting to hear back about image issues could someone let me know as my pass ends on the 7th so need to know if I shall bother going for gold membership."

We expect to roll out the fix later today once we've finished testing

Admin x

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By *oxyandfrankieCouple  over a year ago

essex

Thanks

X

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By *j_mark OP   Couple  over a year ago
Forum Mod

Totteridge/Whetstone

This is back to normal now

See here:

http://www.fabswingers.com/forum/feedback/236110

Admin x

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