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By *maz. OP Man
over a year ago
Southampton / iford |
asked admin question about why after a min on cam it shuts down , on 2 cams I have tried , the blue "click cam "doesn't work at all , the red" above not working " works for just over 1 min , any ideas ?? |
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To be fair to admin.... you have hardly given them technical details. Also, our cam works fine for a lot longer, so we have to assume the issue is at your end. A friend of ours has had huge problems since she upgraded to windows 8... are you on this version too? If so, it would indicate that the problem is a bug in windows or flash working on Win8, and not this site. |
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By *j_markCouple
over a year ago
Forum Mod Totteridge/Whetstone |
"how is that when it works before yesterday and it lasts for 1 min , you are not exactly helping by shooting off thoeries in the dark "
Sorry - we are trying to help you.
We checked the logs to see why your cam is disconnecting. We can see that your internet connectivity is dropping off all the time and the cam is having to reconnect to our servers.
Google has lots of info on how you can test your net connection, pings etc.
Admin x |
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By (user no longer on site)
over a year ago
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Defrag and disk cleanup are going to do nothing to improve your internet connection. You appear to have problems with the connection continually dropping. You may need to contact your ISP. |
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By *ugby 123Couple
over a year ago
Forum Mod O o O oo |
http://www.fabswingers.com/forum/chat-discuss/185912
There is an issue we're looking into with a percentage of users cams cutting off when broadcasting.
It is network related but we are currently unsure if it is one ISP who has problems (e.g. bt/virgin or whatever), or somewhere closer to our own hosting.
We'll provide an update first thing tomorrow when we've had chance to fully analyse the issue.
Admin x |
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mine has fits and starts too...works well for weeks then bang... keeps freezing grrrr can get very frustrating. I've spoke to virgin who say its not there side but hey!!! they blame a lot off problems on the weather !! rele !! with underground cables i find that soooo hard to believe! grrrrrr |
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By *j_markCouple
over a year ago
Forum Mod Totteridge/Whetstone |
"mine has fits and starts too...works well for weeks then bang... keeps freezing grrrr can get very frustrating. I've spoke to virgin who say its not there side but hey!!! they blame a lot off problems on the weather !! rele !! with underground cables i find that soooo hard to
believe! grrrrrr "
A lot off affected users are on virgin so this is something we're trying to figure too
Admin x |
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By *maz. OP Man
over a year ago
Southampton / iford |
After 7 phone calls to bt and getting nowhere I don't think this is our problem I think it's in fab system ! Maybe the heat wave has fried the system !! Good luck sorting this major headache out ! |
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By *j_markCouple
over a year ago
Forum Mod Totteridge/Whetstone |
"After 7 phone calls to bt and getting nowhere I don't think this is our problem I think it's in fab system ! Maybe the heat wave has fried the system !! Good luck sorting this major headache out ! "
What browser are you using?
What flash version?
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Admin x |
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