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Cam freezes chat

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By (user no longer on site) OP     over a year ago

Please help somebody

I use a Samsung laptop and either Google or Firefox as browser. As soon as I put cam on in chat room all the chat freezes and stops moving and if I try changing rooms the chat is completely blank. I can view cams but no one can see me either on the cam or what I type.

Driving me nuts

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By *lighty1Woman  over a year ago

You Dont Need to Know, right now

From the FAQs on this site:-

"Q. My cam won't work

A. Check the following:

1. There is a 2nd link to activate your cam. If the main one doesn't work, use the secondary one which says in red "(Above not working? Click here)".

2. You need to be using the latest version of Adobe Flash player. You can download Flash at the adobe site

3. Check you don't have any other software accessing your cam. If you do, close it down.

4. Try it in another browser e.g. Google Chrome

5. If you're still not getting any joy, reboot your PC, ensure that any cam software is closed then try the above steps again.

Still got problems? Post to the site help forum with as much information as possible. Include your browser type and version, the operating system you are using, what make and model Cam you have and describe exactly what you see"

The above was written before Windows 10 was launched, and Windows 10 has caused some people problems with chat. If Google Chrome and Firefox don't work, try using Safari browser.

Also, try plugging something into your microphone socket. This sometimes seems to 'fool' the system into recognising your cam. Good luck!

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