| This has been my favourite club since I started clubbing in 2012. I was looking forward to it reopening but it has now lost its charm and intimacy. I recently visited on a Sunday evening. It has always stayed open until 1 am. I arrived at 10. The sign outside confirmed open until 1. Unfortunately the member of staff asked me if I realised it now closed at 11. He told me it would still be full price. As I had travelled for an hour to get there I decided to go in. What he didn't tell me was that most people had just left, the sauna wasn't working, the dark room was shut and as he was so keen to finish his shift he would start clearing up at 10.30. The hot tub was empty of water by 10.30 and the atmosphere was nil. I have sent a couple of emails and messages reporting my disappointment but these have been ignored. Club Play, also in Blackpool, tries really hard to attract people and in my opinion Infusion will lose out to such good competition when offer their customers such a poor experience.
Date: 25 September 2021
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