| Firstly, the showers don't work very well; they were awful. So, yes, the refurb was needed, but this spa used to be a bit better; with more friendlier staff. The guy, on the other night, was not only not friendly, but rude and lazy. The waitress was doing a massage when i asked for a coffee; he said i can make it myself. Which, was okay, but not what you would expect. Then, at 11.30, he tells me in a rude/aggressive way, that they were ' locking the door ' in 20 mins; even though i had paid till midnight and had time to get dressed anyway. However, i have discovered that they do now CLOSE AT 11.45PM. Also, i did not see any of the staff mop the wet floors; whilst there were people there. The punters, are usually much older, uninteresting people ( hardly any younger people ) and kind of the naturist type of people. However, none of them wanted to be watched, they must be either shy or frightened. There is a room, with a lockable door, that has a viewing window; so why do people not use that? What is the point of locking the doors anyway? They might aswell be at home in their bedrooms.Also, for whatever reason, the front door bell kept on ringing which was annoying. Very disappointing.
Date: 4 April 2019
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