| Attended on 26th November. Being a Saturday, it was supposed to be couples only after 7.30. We arrived before that and had a lovely meal and some time in the hot tub relaxing. As the evening went on, there was a massive influx of people from London who all appeared to be together. They soon became very loud and rude, taking over the tot tubs and play rooms. There was a strong smell of cannabis on the veranda area. There also appeared to be males walking around on the prowl, despite being a couple’s only night. The staff did their best to control it, but had clearly let far too many in. To cap it all off, when we finally managed to get into the couples only room, we were then joined by a solitary man who just decided to lay down next to us and act creepy. We decided at that point that our evening was over. We were very disappointed as we had attended numerous times before. I get that there are profit margins, but I would imagine that the coach load of people that arrived at the same time, weren’t already members. There appeared to be a fair few members that weren’t too happy with the situation that night. Let’s hope this is a one off bad experience. If this was the first time we had attended, we would have clearly marked the review as avoid.
Date: 28 November 2022
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